Ordering & Payment

What payment options are available online?
– Ideal payment
– Paypal

Can I cancel my order?
Unfortunately, it is not possible to change your order as we process it as quickly as possible. Should you wish to cancel your order, you can use the return form once the order has been received.

Will I receive an order confirmation?
You will receive an order confirmation email immediately after placing your order.

Refund
The full purchase price will be refunded within 14 days of cancellation. If the product is used or damaged, we may charge a depreciation fee.

Name on Bank Statement
On your bank statement, the name “Voguetoys” will not appear, but always a neutral name such as “Ardil”.